Shipping

Production Times

All orders (regardless of shipping method) allow for a production time of 2-7 business days on average. The average for most common styles is 3-5 business days. Some colour/style combinations may take up to 7 business days. We do not guarantee 'rush' or productions times faster than advertised (2-7 business days).

Stock Availability

We stock over 90% off all advertised styles/colour/sizes in stock. There are occasions where particular style/colour/sizes may be out of stock due to supplier shortages. In this instance we will offer suitable alternatives or the option to cancel the order for a full refund. We do not guarantee the availability of any item advertised.

Returns & Change of Mind

Due to the custom nature of each print, we do not offer refunds or exchanges due to change of mind. Change of Mind includes garment sizes, not to the liking of the customer.

Incorrectly Supplied and Defective Items

AWD will replace, at no cost, any order that has been fulfilled incorrectly or if a product is damaged. This can include items with the incorrect print, substantial print defects and wrong garment style/colour/size.

Print Quality

Our printer uses the latest Brother Direct-to-Garment printing equipment with OEM Brother Inks. While they strive to deliver the best possible print results, print quality and colour reproduction can never be exact or guaranteed.
White Garments - No white underbase is used. Print opacity may be lower than prints on colour garments. Black designs not 'true black' but may be darker grey/muted.
Coloured Garments - White underbase used for most designs.

Shipping & Delivery Estimates

Standard Australia Shipping

8-12 business days to most metro areas in Australia
8-15 business days to non-metro areas in Australia

Reliable, Tracked Shipping

Includes tracking on all parcels. Tracking email and automatic Shopify updates coming soon.

Australia Wide!

By using Australia Post, we are able to offer the widest delivery coverage in Australia. Includes all Parcel Lockers, PO Boxes and remote locations for a flat rate fee.

Express Post

Shipping & Delivery Estimates

4-7 business days to most metro areas in Australia
5-8 business days to non-metro areas in Australia

Reliable, Tracked Shipping

Includes tracking on all parcels. Tracking email and automatic Shopify updates coming soon.

Express Post Network!

Covers 80% of Australian business addresses, private addresses and PO Boxes.

International

International Delivery Estimates

2-4 weeks to major partners (USA, UK, New Zealand)
2-8 weeks to most other countries

Tracked Shipping

DHL eCommerce Global Mail service provides basic tracking on request. May not have local country tracking in some countries.

DHL Worldwide network!

Shipping to almost every country in the world!